Susan Lucia Annunzio

This book was an assignment for my Communication for Leadership class (required for my GSLIS program). I liked this a lot better than I expected to - most of what Annunzio says makes sense although some of her examples could be better (In a book that advocates valuing employees, the first company that's mentioned is Wal-Mart - but fear not, Wal-Mart hasn't reappeared as of yet.). While it is firmly based in the business world, many of the concepts for enhancing performance can be translated to other situations. I wish I had read this book when I was actually in a management position, but all in all I think I will finish it despite being past the point when I will need it for class.… (més)