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16 obres 6,472 Membres 80 Ressenyes

Obres de Kerry Patterson

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Coneixement comú

Gènere
male
Nacionalitat
USA
Llocs de residència
Provo, Utah, USA
Educació
Brigham Young University
Professions
author
Organitzacions
Church of Jesus Christ of Latter Day Saints
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Ressenyes

A good summary on the proper attitude towards every kind of confrontation, negotiation or debate on topics that matter (especially useful as soft-skills repertoire for managers).
 
Marcat
d.v. | Hi ha 50 ressenyes més | May 16, 2023 |
This is the best book I've ever read in communication. It has changed my life! Some if the principles that resonated with me were to "Start with Heart" before ant conversation. In other words examine your own motives. Then, "Make it Safe" for the other person(s). Assure them of what you "don't intend" and then follow up with what you "do intend." Give them a chance to tell their story and ask questions tentatively. There are more! You must read this book!
1 vota
Marcat
franniepuck | Hi ha 50 ressenyes més | May 7, 2023 |
(11) This is the first self-help/work book that I have truly felt was 100% valuable and a satisfying read. What do you do with you are blindsided by a conversation that you have been avoiding or don't want to have? Or you know something needs to be said; and it probably needs to be said by you -- but you are so dreading it? This happens every week in both our professional and our personal life and we blow it - over and over again. We get emotionally hijacked. We tell ourselves victim or villain stories. We resort to either silence or violence. Oh yeah, this resonated for me.

This book gave practical solutions to these situations in easy to understand language with illustrative examples that felt real. The author did a great job of keeping their own personality out of the writing - so many books in this genre start to become more about how fabulous the author is, rather than the wisdom. (Though there were quite a few shout outs to content on their website that is inaccessible unless you sign up -- minus 1 star...) I found myself taking notes and practicing in my mind... Learn to look - are we actually in dialogue here? What is the right conversation to be having - Is it about content, a pattern, or our relationship? What do I really want and what am I acting like I want? Umm, maybe I need a time-out and have the conversation at a different time after I establish these things...

I also liked the process advice - Whoa, not safe - step out and establish mutual respect and purpose. And the STATE my path pneumonic is kinda life changing. I honestly don't know if I can do it - especially in my personal life. What I have at least been practicing though that has been working is a instituting a delay between observations --> emotion --> action. "What is the story I am telling myself?" has been a life changing internal monologue over the last few weeks. Hey, we all gotta start somewhere.

So as you can tell, I am enthusiastic about the advice in this book. Even though I am intelligent and accomplished and well-read - turns out - no one ever taught me this stuff. I've been telling my friends and colleagues that I've been reading a book about how not to be an arsehole. Ha!
… (més)
 
Marcat
jhowell | Hi ha 50 ressenyes més | Feb 22, 2023 |
A solid work leadership airport type book.
 
Marcat
dualmon | Hi ha 50 ressenyes més | Jan 4, 2023 |

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Estadístiques

Obres
16
Membres
6,472
Popularitat
#3,796
Valoració
3.9
Ressenyes
80
ISBN
103
Llengües
10

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