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Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst

de Robert I. Sutton

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290990,821 (3.69)11
Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.… (més)
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Lots of good ideas about being a better boss. If you're a boss take it a chapter at a time to understand & implement these ideas.

TABLE OF CONTENTS

PREFACE: FROM ASSHOLES to Bosses
I. Setting the Stage
Chapter 1: Right Mindset
II. What the Best Bosses Do
Chapter 2: Take Control
Chapter 3: Strive to Be Wise
Chapter 4: Stars and Rotten Apples
Chapter 5: Link Talk and Action
Chapter 6: Serve as a Human Shield
Chapter 7: Don't Shirk the Dirty Work
Chapter 8: Squelch Your Inner Bosshole
Ill. The Upshot
Chapter 9: It's All About You
YOUR STORIES AND IDEAS ABOUT BOSSES
ACKNOWLEDGMENTS ( )
  BizCoach | Apr 25, 2022 |
> LE DUR MÉTIER DE PATRON, de Robert Sutton. — Basé sur des recherches récentes en psychologie et sur de nombreux cas réels, ce livre dépeint non seulement les comportements répréhensibles et les erreurs dommageables, mais aussi les attitudes et les bons coups des leaders. Bref, il compare le pire et le meilleur. Éditions Transcontinental, 248 pages.
Le Devoir, 8 nov. 2010 : https://collections.banq.qc.ca/ark:/52327/2929451
  Joop-le-philosophe | Mar 22, 2021 |
What a great book! If you are a boss who wants to do a great work this book is just for you. It’s really hard to list how many accurate hints about being a good boss it covers. When I was reading the book I had one general impression – I wished I had read the book before I was promoted at the first time. Unfortunately, many examples presented in the book I had to check in real life (and I have failed). Thereby, after the end of the book, my statement would go like this – every, absolutely every prospective boss or a team leader, project manager or any kind of a managerial hub should read this writing before coping with others from a superior position. Current leaders should treat the book as an inspiration or a guideline for their work. So if you are interested in creating a jerk-free, and motivated workplace the book is must-have.

So, the book is a compilation of many stories, interviews and management research collected over the years. It is clear, concise, interesting and easy to read. Chapters are so well packaged and organised. It was just a joy to read.

Good Boss, Bad Boss offers not only case studies based on real-life situations, but it also contains many statistics on how some specific behaviours impact on corporate KPIs, such as absenteeism, turnover, lack of involvement and even legal charges when a situation goes serious.

The chapter I enjoyed most was how you, as a boss, are perceived and watched by those that follow you. I still remember a certain situation from my past when I had realised that impact. I don’t... (if you like to read my full review please visit my blog: https://leadersarereaders.blog/2018/11/13/good-boss-bad-boss-how-to-be-the-best-... ( )
  LeadersAreReaders | Feb 19, 2019 |
I do research on leadership. I primarily focus on good leaders, the one who are inspiring, empowering, and supportive. But I have also done a few studies on bad bosses. The stories that I've heard about bad bosses are shocking to me - the lack of respect, the controlling manner, and the incivility. In this follow-up to [The No Asshole Rule], Robert Sutton has the statistics to back up the stories. Based on a Zogby survey, 37% of people have been bullied at work, and about three-quarters of those bullies are bosses. This is problematic because a bad boss impacts motivation, retention, morale, and employee well-being.

In this book, Sutton proposes that we can learn from both good bosses and bad bosses. His advice is consistent with the research on effective leadership and is illustrated with lots of examples. Here's some advice for bosses:

“Bosses ought to be judged by what they and their people get done and by how their followers feel along the way. . . . The best bosses balance performance and humanity, getting things done in ways that enhance rather than destroy dignity and pride.”

Fight as if you are right, listen as if you are wrong. “The best bosses dance on the edge of overconfidence, but a healthy dose of self-doubt and humility saves them from turning arrogant and pigheaded."

And an especially relevant piece of advice for employees:

Protect yourself from the energy suckers. “I’ve urged people who work for nasty bosses to practice the art of emotional detachment, so those creeps wouldn’t touch their souls.”

My only complaint is that the goal of the book was broad. As a result, I came away with a list of tips, but no clear overarching message. Still, if you like to pick up a leadership book from time to time, this one is both lively and evidence-based. ( )
  porch_reader | Feb 27, 2013 |
A good solid, common sense business self-help treatment of how to avoid being a bad boss. Reading it made me very interested in its prequel, which dealt with assh*les encountered in the business environment. ( )
  Sandydog1 | Apr 26, 2012 |
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Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

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