This builds on the core ideas found in Leadership and Self-Deception and to The Anatomy of Peace. Uses a lot of short stories and case studies to illustrate the inward vs outward mindset. More of a conceptual than how-to book. You'll learn:
• The difference between inward and outward mindsets, and why/how they affect your relationships;
• The 3 steps to make a mind shift at a personal, team/organizational level; and
• Additional insights from various real-life case studies to understand how a single mindset shift can create lasting change.

Book summary at: https://readingraphics.com/book-summary-the-outward-mindset/ ( )

An excellent book that discusses what the outward mindset is and how it can be applied in many different situations, including police forces, military operations, business operations from the top, to middle management, to front line workers, and also how it can be applied in the home.

The outward mindset focuses on seeing the needs, objectives, and challenges of four main groups (which can be altered based on particular circumstance): managers, customers, peers, and reports. In doing so, their needs are addressed, which in turn builds trust and mutual empathy.

The book explains that one of the biggest hurdles of practicing the outward mindset is the misunderstanding that it causes one to be a patsy or open to abuse. Practicing the outward mindset does not require that one turn into a punching bag or a scapegoat. It is really about personal accountability, and doing everything in ones power to open pathways to success by thinking of others and not focusing on selfish desires, which often are counter to the path of success. The many stories illustrated in the book show how practicing the outward mindset was successful, and also demonstrate how easy it is to fall back into inward mindset practices if ones actions are not reviewed and tweaked. (The authors share an example that they had themselves, being fully aware of the outward mindset, and nearly botching things with a critical client).

I recommend this book (as they do) to anyone who thinks "I can do better that I have been doing". ( )

Time I will never recover. This came recommended. And that in itself is numbing. Trivialities; contrived, saccharine anecdotes; endless repetition. Okay, not endless...they mercifully did end the book...but not before battering the poor reader senseless with a single concept over and over and ...

If anyone finds anything enlightening about this...no, better I should be nice and just give it two stars...which I did. ( )