Smart Staffing is like an entire human resources department in one book, a companion and comprehensive guide to hiring and retaining top employees for small businesses. It details: -- proven tools and strategies to employ throughout the hiring process-- how to make offers to candidates with specific skills such as sales, customer service, technical, even entry-level minimum wage workers-- how to minimize turnover employing proven incentives that can be easily implemented by a small businessSmart Staffing is full of case studies and action strategies, important legal and tax forms, sample blank forms, sample interview and reference questions, a list of resources, and handy checklists that make it an indispensible hands-on tool for every entrepreneur who needs to make a successful hire.