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The Culture Map: Breaking Through the Invisible Boundaries of Global Business

de Erin Meyer

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526846,121 (4.05)1
"As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans who get straight to the point ("your presentation was simply awful"); from Latin Americans and Asians who are steeped in hierarchy to the Scandinavians who think the best boss is just one of the crowd- the result can sometimes be disastrous. Even with English as a global language, it's easy to fall into cultural traps that endanger careers and sink deals. In The Culture Map, renowned expert Erin Meyer offers highly practical and timely perspective on one of today's most pressing business issues: how do different cultures influence the way to do business when working globally? And she explains how to dramatically increase business success by improving one's ability to understand the cultural drivers of colleagues, clients, and suppliers from different countries. With the rapid increase in global call centers, outsourcing, supply chains, and project teams, cultural diversity touches almost everyone. Globalization has led to the rapid connection of internationally based employees from all levels of multinational companies. The advent of information and communication technology means that work itself has globalized. Where once you might have been expected to collaborate with colleagues from one or two foreign territories, today many people are part of global networks connected with people scattered around the world. Yet most managers have little understanding of how local culture impacts global interaction. Even those who are culturally informed, travel extensively, and have lived abroad often have few strategies for dealing with the cross-cultural complexity that affects their team's day-to-day effectiveness. The Culture Map provides a new way forward, with vital insights for working effectively and sensitively with one's counterparts in the new global marketplace"-- "As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array of dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures-- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans who get straight to the point ("your presentation was simply awful"); from Latin Americans and Asians who are steeped in hierarchy to the Scandinavians who think the best boss is just one of the crowd-- the result can sometimes be disastrous. In Culture Map, renowned expert Erin Meyer offers highly practical and timely perspective on one of today's most pressing business issues: how do different cultures influence the way to do business when working globally? And she explains how to dramatically increase business success by improving one's ability to understand the cultural drivers of colleagues, clients, and suppliers from different countries. Culture Map provides a new way forward, with vital insights for working effectively and sensitively with one's counterparts in the new global marketplace"--… (més)
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Es mostren 1-5 de 8 (següent | mostra-les totes)
A simple, practical and straightforward book aimed at business people interested in "managing" cultural diversity - job done with typical pragmatic American approach which boldly states managing cultural differences is just a task among others. ( )
  d.v. | May 16, 2023 |
As for book organization
The book is very well organized, each chapter is very focused on a single point, starts with an explanation of the concept then diving into it with more details in the forms of stories which make the book easy to consume for anyone.


I can't really stress enough on the importance of this book for anyone who works in multinational company.
If this book was in the onboarding of any multinational company, it will greatly help the company employees to communicate and work together more effectively.

Though it will be very hard to remember all of this and build it into my daily routine, I think I will need more time. ( )
  amaabdou | Oct 14, 2022 |
A well written presentation of the differences between different national working styles and approaches to help communication and cooperation in multi-national settings. The writer has a wealth of experience in actual enterprises and organizations the world over, and is able to portray the main differences in a way that will probably bring a wry smile of self-recognition to the reader. The attitudes and working styles are arrayed in eight categories, such as Communicating, Evaluating, Disagreeing, Scheduling (why are Indians usually late?), and so on. One of the self-realizations I had was that many of us 'progressives' are probably trying to function like a westerner (task-oriented) in our own culture, which is patently more relationship-oriented; hence a certain sense of 'dissonance'. ( )
  Dilip-Kumar | Apr 1, 2022 |
I read this book for work related purposes, and definitely felt it gave me new things to think about and things to discuss with my colleagues, even if none of us are specifically managing cross-cultural teams. There are some examples in the book that felt a bit stereotypical, and I was a bit surprised to have what looked like almost automatic he pronouns in many places when referring to unspecified people in third person. ( )
  queen_ypolita | Sep 8, 2021 |
I would have been quite happy with this book being twice as long. ( )
  KittyCatrinCat | Aug 29, 2021 |
Es mostren 1-5 de 8 (següent | mostra-les totes)
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Nom de l'autorCàrrecTipus d'autorObra?Estat
Erin Meyerautor primaritotes les edicionscalculat
Blanchard, PhilippeTraductorautor secundarialgunes edicionsconfirmat
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INTRODUCTION

SE REPÉRER AU MILIEU DES DIFFÉRENCES CULTURELLES :
la sagesse de madame Chen


Alors que le jour commençait à poindre, dans le froid de ce matin parisien de novembre, je roulais vers mon bureau pour un rendez-vous avec un nouveau client important. [...]
INTRODUCTION

Reed Hastings : « Blockbuster est mille fois plus gros que nous », ai-je murmuré à Marc Randolph. [...]
PREMIÈRE PARTIE
Premières étapes pour une culture de liberté et de responsabilité

D'abord : la densité du talent

Chapitre 1
Pour un lieu idéal, il faut des collègues remarquables

Dans les années 1990, j’aimais louer des VHS chez Blockbuster, le vidéoclub du bout de ma rue. [...]
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"As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans who get straight to the point ("your presentation was simply awful"); from Latin Americans and Asians who are steeped in hierarchy to the Scandinavians who think the best boss is just one of the crowd- the result can sometimes be disastrous. Even with English as a global language, it's easy to fall into cultural traps that endanger careers and sink deals. In The Culture Map, renowned expert Erin Meyer offers highly practical and timely perspective on one of today's most pressing business issues: how do different cultures influence the way to do business when working globally? And she explains how to dramatically increase business success by improving one's ability to understand the cultural drivers of colleagues, clients, and suppliers from different countries. With the rapid increase in global call centers, outsourcing, supply chains, and project teams, cultural diversity touches almost everyone. Globalization has led to the rapid connection of internationally based employees from all levels of multinational companies. The advent of information and communication technology means that work itself has globalized. Where once you might have been expected to collaborate with colleagues from one or two foreign territories, today many people are part of global networks connected with people scattered around the world. Yet most managers have little understanding of how local culture impacts global interaction. Even those who are culturally informed, travel extensively, and have lived abroad often have few strategies for dealing with the cross-cultural complexity that affects their team's day-to-day effectiveness. The Culture Map provides a new way forward, with vital insights for working effectively and sensitively with one's counterparts in the new global marketplace"-- "As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array of dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures-- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans who get straight to the point ("your presentation was simply awful"); from Latin Americans and Asians who are steeped in hierarchy to the Scandinavians who think the best boss is just one of the crowd-- the result can sometimes be disastrous. In Culture Map, renowned expert Erin Meyer offers highly practical and timely perspective on one of today's most pressing business issues: how do different cultures influence the way to do business when working globally? And she explains how to dramatically increase business success by improving one's ability to understand the cultural drivers of colleagues, clients, and suppliers from different countries. Culture Map provides a new way forward, with vital insights for working effectively and sensitively with one's counterparts in the new global marketplace"--

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